Frequently Asked Questions

What is Renavon?

Renavon is a comprehensive marketplace for high-quality datasets. We offer access to curated data that helps businesses make informed decisions, power analytics tools, and develop data-driven applications.

What types of datasets are available?

Our marketplace includes a wide range of datasets across multiple categories, including financial data, market research, economic indicators, geographic information, and much more. Some datasets are freely available, while others require a subscription.

Who can use Renavon?

Renavon is designed for businesses, researchers, data scientists, and developers who need reliable data sources. Our users range from small startups to large enterprises across various industries.

Where does the name Renavon come from?

Renavon was conceived as a fusion of wisdom and innovation. By blending the Hebrew word "נבון" (wisdom, pronounced "navon") with the spirit of innovation and reason, Renavon stands for a platform where data is not just collected, but understood, enhanced, and unlocked to enable new possibilities through perceptive understanding and purposeful transformation.

What formats are supported for data downloads?

Our API supports multiple data formats including CSV, JSON, JSONL, and Excel. You can specify your preferred format as a parameter in your API request.

How do subscriptions work?

Subscriptions provide full access to specific datasets or dataset collections. You can subscribe to individual datasets or opt for broader packages that include multiple related datasets. All subscriptions are billed monthly or annually with automatic renewal.

Can I cancel my subscription?

Yes, you can cancel your subscription at any time from your account dashboard. Access to the subscribed datasets will continue until the end of your current billing period.

Do you offer enterprise plans?

Yes, we offer customized enterprise plans that include additional features such as dedicated support, higher rate limits, and custom data processing. Please contact us to discuss your specific requirements.

What is your refund policy?

Your satisfaction is our priority. If you're not completely satisfied with your subscription, we offer a full refund guarantee:

• Monthly subscriptions: Full refund within 14 days of initial subscription or renewal
• Annual subscriptions: Full refund within 30 days of initial subscription or renewal

To request a refund, simply contact our support team with your request.

How often is the data updated?

Update frequency varies by dataset. Some datasets are updated in real-time, while others are updated daily, weekly, or monthly. The update schedule is specified in each dataset's detailed description.

What if I encounter errors using the API?

Our API returns standard HTTP status codes along with descriptive error messages. For persistent issues, please contact our support team through the contact page, providing the specific error code and details of your request.

Do you provide sample data?

Yes, each dataset has a sample available that you can access before subscribing. This allows you to verify the data structure and ensure it meets your requirements.